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Customer Service

Mezerah's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.

Your order

If you have a problem with an order you have already placed, please contact us by e-mail at or Skype ID mezerah.eshop.

If you have a general enquiry regarding product availability or would prefer an alternative payment procedure, please contact Customer Services.

A member of our dedicated Customer Services team is waiting to answer your questions and will be happy to provide further information.

The Customer Service Centre is open from 09.00 to 17.00 (CET) Monday to Friday.


If you have a general comment, query or complaint concerning the Mezerah Online Bookshop please contact us at or Skype ID mezerah.eshop anytime. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.